Order

Order a trial instance of Stella and test for up to 90 days. 

Pricing

US $200 / month
incl. 10 user accounts 
US $20 / month
per additional user account
US $495
Setup and installation fee, incl. 1 hour training session

FAQ

How is Stella licensed?

Stella is licensed based on how many active member licenses you have in your PSA. So if you have 15 staff and 15 member accounts for your PSA you need a 15-user license. 

Delivery

We will install Stella on a customer supplied server (virtual machine). The server must meet our specifications and resource requirements.

Can I test drive Stella first?

Yes, all our installations start with ordering a trial. The trial period is up to 90 days and should give you enough time to learn about Stella. You can also have a look at the Stella documentation to learn more.

How am I billed?

Stella is a monthly subscription. Your credit card is billed monthly. If you prefer to be billed on a yearly basis, please contact us.

Can I cancel my subscription?

There are no long term contracts with Stella. You can cancel at any time, you just need to let us know and we will stop your billing.

Can I get a refund?

No refunds will be issued after installation.

Product

Description

Stella is a knowledge management and collaboration solution based on Atlassian Confluence. Our Stella license fee does also include some third-party plugins licenses (Confluence license not included as of May 2017).

Stella is a turn-key solution integrating with your existing ConnectWise instance and any RMM solution linked to ConnectWise.

Once you have ordered your Stella trial, the setup process is as follows:

  Step What happens?

1

Provide details

We will send you a form to gather details (also includes the minimum requirements for a virtual machine).

2

Configure Stella

Once the VM is ready, we will install and configure Stella.

3

Training

After Stella has been installed and everything is working, we schedule and carry out a 1.5-hour training session with your nominated Stella power users.

4

Use Stella

You familiarise yourself with Stella and its operation.

5

Review

We schedule a follow-up 30 minute review session after you have been using Stella for a few weeks.

Services

Additional services available on request.

Activity Price
Advanced configuration mapping workshop, implementing client-specific Configuration Types and mappings $120 / hour
Advanced Stella training, topics e.g. Modifying standard Space structure $120 / hour
Install new versions of Stella on client site (client responsible for backup and restore etc.) $120
Install Confluence updates / new versions,
including testing third party plug-ins
$120 / hour, minimum 2 hours
Custom development services POA